Privacy Policy
Our commitment at Vinayak Arts is to protect your personal information and ensure a secure shopping experience. We collect and use your data responsibly to enhance our services and provide a seamless experience.
Our commitment at Vinayak Arts is to protect your personal information and ensure a secure shopping experience. We collect and use your data responsibly to enhance our services and provide a seamless experience.
What you see is what you get
We collect only the necessary details to process your orders, such as name, email, phone number, and shipping address. Your payment information is processed securely through trusted third-party providers, ensuring safe transactions.
How we use your information
The data we collect helps us:
- Process and deliver your orders efficiently.
- Improve our website and shopping experience.
- Provide customer support and respond to your inquiries.
- Send updates about offers and promotions (with your consent).
Security and privacy protection
We prioritize your security by implementing strong encryption and secure payment gateways. Your data is never shared or sold to third parties for marketing purposes.
Your rights & choices
- You can request access, updates, or deletion of your personal data.
- You may opt out of promotional emails anytime.
Return & refund
At Vinayak Arts, we strive to provide high-quality products and ensure customer satisfaction. If you are not completely satisfied with your purchase, we offer a hassle-free return and refund process.
Eligibility for Returns
We accept returns under the following conditions:
- The item must be unused, in its original packaging, and in the same condition as received.
- Returns must be initiated within 6-7 days of delivery.
- Personalized or custom-made items cannot be returned unless defective or damaged.
How to Initiate a Return
To request a return:
- Contact our support team at Raghavjalani26.com with your order details.
- Once approved, we will provide the return shipping instructions.
- Ship the item back to us using a reliable courier service.
Refund Process
Once we receive and inspect your returned item:
- If approved, a refund will be processed within 5-7 business days.
- Refunds will be credited to the original payment method.
- Shipping charges (if applicable) are non-refundable.
Exchange Policy
- If you receive a defective or wrong product, we will replace it at no extra cost.
- Exchanges must be requested within 48 hours of delivery.
Terms & conditions
Welcome to Vinayak Arts. By accessing or using our website and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.
General Terms
- By using our website, you confirm that you are at least 16 years old or have parental permission.
- We reserve the right to update, modify, or discontinue any part of our website or services at any time.
- Unauthorized use of our content, images, or brand name is strictly prohibited.
Orders & Payments
- All prices are listed in INR and are subject to change without prior notice.
- We accept payments via credit/debit cards, UPI, and net banking.
- Orders will be processed only after full payment made by online payment method or opt for Cash on delivery is received.
Shipping & Delivery
- Estimated delivery time is 5-10 business days, depending on your location.
- Delays due to unforeseen circumstances (e.g., courier issues, natural disasters) are beyond our control.
- Customers are responsible for providing accurate shipping details.
Returns & Refunds
- Our Return & Refund Policy applies to almost all purchases.
- Returns must be initiated within 7 days of delivery.
- Refunds will be processed after successful inspection of returned items.
Intellectual Property
- All designs, images, and content on our website are the exclusive property of Vinayak Arts.
- Unauthorized reproduction or distribution is prohibited and may lead to legal action.
Limitation of Liability
- We are not responsible for any damages, losses, or delays beyond our control.
- Our liability is limited to the amount paid for the purchased product.
Shipping policy
At Vinayak Arts, we are committed to delivering your orders safely and on time. Please review our shipping guidelines to understand our process and timelines.
Processing Time
- Orders are processed within 1-3 business days after payment confirmation.
- Custom or bulk orders may require additional processing time.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Time & Delivery
- Standard delivery time is 5-10 business days, depending on the location.
- Delivery timelines may vary due to unforeseen factors such as weather conditions, courier delays, or government restrictions.
- We currently ship across India. International shipping is not available at this time.
Shipping Charges
- Free shipping is available on orders below ₹999.
- Orders above ₹999 will incur a standard shipping charge based on location.
- Any applicable shipping charges will be displayed at checkout before payment.
Address & Delivery Issues
- Customers must provide accurate shipping details at checkout.
- Vinayak Arts is not responsible for orders delivered to incorrect or incomplete addresses.
- If an order is returned due to incorrect details, re-shipping charges will apply.
Damaged or Missing Items
- If you receive a damaged or incorrect product, please contact us within 48 hours of delivery.
- Missing items must be reported within 48 hours with order details and supporting images.
Contact Information
All service-related inquire, reach out to us:
📧 Email: Raghavjalani26@gmail.com
📞 Phone: +91 98283 56561
📍 Address: 12-A Heavy Industrial Area ITI Circle, Rajasthan 342001